FAQs

I’m not very good at choosing frames and mats to match an art print. How can I be sure to pick the right look? As you look around the site and locate a print of interest, click on it and it will take you through the steps of choosing print material and frame and mat color options. You can try every different combination to see what you like best.

After choosing my art and framing options, how long will it take to receive my order?
Orders are processed in the order in which they are received. Please allow up to 5 business days to ship your order. This time frame may vary based on shipping location.

How can I take care of my art after receiving it and keep it from fading?
Keep your art from getting wet and keep it dusted to stay clean. Also, keep the art from direct sunlight and flourescent lighting as much as possible to reduce fading. Prints will always fade a bit over time, we just want to slow down the process.

What is a “Limited Edition” print and “Artist Proof” print and why do they cost more?
A Limited Edition print is the same high quality print as a standard print except it is signed by the artist and each print is assigned a specific number. For example, 353/499 is the only print that will have the number 353, so it makes it a “one of a kind" and thus, more valuable for collecting. An Artist Proof is basically a much smaller limited edition within the limited edition, ie. 32/49 is number 32 out of a total of 49 prints.

Can I return a print if I change my mind or don’t like it?
Roger Loveless Art does not have a return policy based on satisfaction of the product. If art is ordered, it is assumed to be desired for purchase and is considered final. Only defective or damaged prints may be returned. Please see Terms and Conditions

Is my print always going to be exactly the size it says it will be?
Sizes listed for sale may vary in actual printed size, ie., an ordered 15”x20” could actually be 16”x20” or it could be 12”x20”, depending on the proportion of the art. The longest side advertised will always be the longest side of the received print.

What are the requirements for free shipping?
You must purchase a total of $50.00 worth of merchandise before taxes, shipping and handling. Valid on standard U.S. ground shipping to the Continuous 48 US and Canada. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, and APO/FPO addresses. Additional charges apply for express shipping.